KMID : 0363420080220020171
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Journal of Korean Oriental Pediatrics 2008 Volume.22 No. 2 p.171 ~ p.186
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The Research on Necessity of Overtime Hospital Business Hours and Patient¡¯s Visiting Time Preferences
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Kim Cho-Young
Jang Gyu-Tae Han Youn-Jung
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Abstract
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Objectives : The purpose of this study is to investigate necessity of overtime hospital business hours and patient¡¯s visiting time preferences.
Methods : The study was composed of 117 children¡¯s protectors who visited the pediatrics department in Kyunghee university oriental medicine hospital between on April 14th and on July 4th in 2008.
Results and Conclusions : 1. Question for asking the preference of weekdays regular consultation hours 27% of preschool children preferred time around 11 am to 12 pm, each 32% of school aged children preferred time around 3:30 to 4:30 pm, 4:30 to 5:30 pm. 2. Question for ¡¯Have you ever experienced inconvenience for regular consultation hours¡¯ 41% of them said ¡¯Yes¡¯, and 59% said ¡¯No¡¯. 3. School aged children more experienced inconvenience for regular consultation hours than preschool children, and more likely to come at overtime hospital business hours. 4. Question for ¡¯If the hospital extends the business hours for holidays and weekdays and Saturdays, would you prefer to come at that time?¡¯ 88% of them answered ¡¯Yes¡¯. 5. Question for asking the preference time on weekdays, 35% of them preferred 6:30 to 7:00 p.m. 6. Question for asking the preference time on Saturdays, 44% of them preferred 1:30 to 2:30 p.m. 7. Question for ¡¯Do you willing to pay extra charges if you visit in non office hours?¡¯ 66% were willing to pay, 24% of them said "no", ¡¯the other opinion¡¯ is 10%.
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KEYWORD
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consultation hours, prolongation, time of visit
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